Privacy policy

ListingForge is a private inventory and listing tool used by one small shop to manage its own items. This policy explains what information it keeps, why, and what happens to it. In short: data is used only to run the shop, it is never sold, and it is never used for advertising.

What is stored

• Account: name, email address, a hashed password, and display preferences (language, theme, time zone).
• Inventory: item photos, titles, descriptions, prices, purchase cost, weight, storage location and notes entered by the seller.
• Marketplace connections: access tokens for the seller’s own eBay and Etsy accounts, stored encrypted. They are deleted when the account is disconnected.
• Listings: marketplace listing IDs, links, prices, quantities and status for the seller’s own listings.
• Orders: for orders placed in the seller’s shops: buyer name and username, shipping address, email address if the marketplace provides one, items, amounts, fees and tracking numbers. This is needed to ship the order and to keep sales records.
• Browser helper: the optional ListingForge Helper extension fills in listing forms on Facebook Marketplace, Mercari and Poshmark and reads the seller’s own listings and sales pages there (titles, prices, dates, links) to keep stock correct. It does not read messages or other people’s data, and it never publishes anything by itself.
• Notifications: if the seller turns on alerts, the Telegram bot token (encrypted), chat IDs and email addresses that receive them.

How it is used

• To create, update and end the seller’s own listings, and to keep quantities the same on every marketplace.
• To show new orders, what to pack, and what was earned after fees.
• To send the seller alerts about new sales and problems, if she turns them on.

Etsy data

ListingForge connects only to the seller’s own Etsy shop, through Etsy’s official API and with her permission. Etsy data is used only for the purposes above. It is not sold, not shared with other parties, not used for advertising, not combined with data about the same people from other sources, and not used to train AI models. Etsy buyer information is never sent to AI services.

Services that receive data

• Marketplaces (Etsy, eBay): listing details the seller publishes, and requests for her own listings and orders.
• AI services (Anthropic, OpenAI): only when the seller asks for help, item photos and item details are sent to suggest a price or draft listing text. No buyer or order information is sent. The seller reviews and edits every suggestion.
• Photo background removal (remove.bg): an item photo, only when the seller uses this button.
• Alerts (Telegram, and an email delivery service): the text of the alert, for example the title and price of an item that sold.

These services process the data under their own privacy terms. Nothing else is shared, and no data is sold.

Cookies

Only what is needed to work: a sign-in cookie and a language cookie. The browser also remembers display choices such as the theme. There are no advertising or tracking cookies and no analytics scripts.

Security

All traffic uses HTTPS. Marketplace tokens and other secrets are stored encrypted. Access to the server is limited to the people who run it.

How long data is kept

Inventory and sales records are kept while the account exists, because the seller needs them for her bookkeeping. Marketplace tokens are deleted when a marketplace is disconnected. Any data can be removed on request.

Your choices

• The seller can disconnect Etsy or eBay at any time in Settings → Platforms; access can also be removed from the marketplace’s own account settings.
• Buyers whose order details appear in the seller’s records can ask for them to be removed by writing to dpjevalica@dandsgroup.org. Records the law requires to be kept for tax purposes may be kept until that period ends.

Changes

If this policy changes, the date at the top will change too.

Contact: dpjevalica@dandsgroup.org